on 30-11-2021 06:56
Hello I was informed that the tech issues on your website and app would be rectified overnight, but I’m still unable to pay my bill. Please can you tell me if I can do this over the phone?
thanks
on 30-11-2021 08:04
Still waiting for updates @Martin-O2 ?
30-11-2021 08:07 - edited 30-11-2021 08:07
30-11-2021 08:07 - edited 30-11-2021 08:07
Yes we expected a fix overnight but you are the 3rd today to indicate it's not fixed. There are various ways to pay here Guide: How to Pay Your Bill (Contract) but if the bill paying platform isn't functioning then it's doubtful if any other method would work?
@Martin-O2any news on a fix?
Veritas Numquam Perit
on 30-11-2021 15:07
@Net1973, @MI5, @Cleoriff Unfortunately we're still waiting on a fix for this one. I'll update you all as soon as I have news.
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