cancel
Showing results for 
Search instead for 
Did you mean: 

Big bundle reminder text

Anonymous
Not applicable
(O2: Hang on a minute. You need a balance of at least £20 to get your £20 Big Bundle. Top up now. Call 4444 free from your mobile.)

I find this text extremely rude in its content. Do you really think it is acceptable to start a text with hang on a minute? You need to rethink this.
Message 1 of 7
1,822 Views
6 REPLIES 6

Anonymous
Not applicable
Hi @Anonymous and Welcome to the forum.


I'm on the £20 Big Bundle too and appreciate the reminder text.

I accept different people would react to wording of things differently.

For me I don't find it rude but instead a little quirky.

Message 2 of 7
1,819 Views

MI5
Level 94: Supreme
  • 151821 Posts
  • 650 Topics
  • 28844 Solutions
Registered:
I agree, it could / should be worded better.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 7
1,816 Views

Cleoriff
Level 94: Supreme
  • 127777 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Anonymous wrote:
(O2: Hang on a minute. You need a balance of at least £20 to get your £20 Big Bundle. Top up now. Call 4444 free from your mobile.)

I find this text extremely rude in its content. Do you really think it is acceptable to start a text with hang on a minute? You need to rethink this.

I think it is probably O2's attempt at being 'trendy'...and less formal... We will probably see something along the lines of 'Whoops! you need to top up soon'..:smileywink:

Or even...... 'Damn...we have run out of stock of that phone'...:smileysad:

Veritas Numquam Perit

Girl in a jacket
Message 4 of 7
1,810 Views

viridis
Level 56: Guvnor
  • 13536 Posts
  • 106 Topics
  • 309 Solutions
Registered:
"Just to let you know" would have started that text better
Message 5 of 7
1,769 Views

jonsie
Level 94: Supreme
  • 95712 Posts
  • 612 Topics
  • 7137 Solutions
Registered:
Message 6 of 7
1,725 Views

MI5
Level 94: Supreme
  • 151821 Posts
  • 650 Topics
  • 28844 Solutions
Registered:
Unfortunately, not everyone is 16.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 7
1,722 Views