Belfast Area coverage still very poor

[Anonymous]

O2 phone coverage in the Belfast area is once again useless.  Texts won't send, calls won't connect the network is always 'Busy', there are frequent 'Error in connection' messages.  The signal strength bars jump up and down even when you're standing on one spot.  The connection errors happen even when on (apparently) full strength.  A call will connect and drop after a minute or two.  It's been going on for weeks now, and has happened, for weeks, on several occasions even this year.  And it's not just me; my friends' O2 phones are exactly the same.  O2's service status says everything is fine, which it clearly isn't.

[perksie]

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@Anonymous wrote:

Perksie, there's nowhere to report poor reception on that second link you posted.

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No, the numbers for O2 are in "Contact us" at the foot of the page.

O2 are increasing their 2G 3G and 4G output so it's doubtful that one would affect the other.

Using 2G only can be a big help if you're in a poor 3G area.

[Anonymous]

Amazing ... We have been with out a proper service for 4 months .... All O2 say is we are working on it ..... Customer services say we are aware of it .... O2 take our money but give bugger all service .... Well done o2

[Anonymous]

Report it .... I have done for 4 months .... O2 have the worst customer service ever .....perhaps watch dog can help as they can name and shame large companies that take there customers for a ride

[Anonymous]

The signal coverage in large parts of belfast is quite frankly shocking. I spend 8 hours a day working and during this time I receive zero reception. I suppose I could report this to O2 but I'm fairly certain they are aware of the shoddy service they provide and am also fairly certain that I would be wasting my breath. Best option I see is take your custom elsewhere at the earliest opportunity. Then O2 might start listening!