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Just got home from work @ 7.40am and a quick browse on the forum found 13 spam posts. No doubt there will be many more later this morning. This is now beyond a joke!
Can we please put a system in place whereby a 1st post will not appear on a thread until it has been vetted by the moderators. This has been going on for months and months but is now bordering on the ridiculous.
Please, please sort it out.
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I haven't flagged them individually and I refuse to look for more :womanindifferent: :womanindifferent:
Can we please put a system in place whereby a 1st post will not appear on a thread until it has been vetted by the moderators. This has been going on for months and months but is now bordering on the ridiculous.
Please, please sort it out.
####
I haven't flagged them individually and I refuse to look for more :womanindifferent: :womanindifferent:
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O2 official twitter is o2 that is what I used
Shame, thought you had an address for the modding company! 
- 16454 Posts
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Shame, thought you had an address for the modding company!
It was abs that sent me the pm on here after my dm on twitter
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That will get modded.... :mansurprised:
Now as you can predict the future, can you share Saturdays lottery numbers
Now as you can predict the future, can you share Saturdays lottery numbers
The difference is that the moderation contractor that O2 employ desires anonymity whereas Camelot don't
Just by mentioning their company name in a post will attract the delete button, but to also mention an email address........ :mansurprised: :mansurprised: :mansurprised:
I don't think the anonymity thing is general just that whenever the company name/url/email address is mentioned on this forum it doesn't stay for long.
Edit.....see what did I tell you
Edit.....see what did I tell you
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Right...no more phone numbers or addresses 
Replies received, only the names have been changed to protect the innocent!
Anyone wanting details to write or phone (the more the merrier) please send me a PM.
Replies received, only the names have been changed to protect the innocent!
Dear Stephen,
Thanks very much for your email and I'm so sorry to hear that.
I'm copying in the Senior Account Manager who looks after the O2 Forums so we can tidy up the latest batch of spam.
The technical platform has various limitations but I'll let Paul get back to you on that after speaking with O2.
Thanks very much for taking the trouble to email, I really appreciate it.
All the best,
Tamara
Hi Stephen
Many thanks for your email, which Tamara has passed to me. Just so you know, I have copied it through to our opposite numbers at O2.
Spam is an issue on the O2 forums - it's an attractive target - and part of the remit for the moderators is to remove all such spam as soon as it is reviewed.
On your specific idea, I'll leave that to O2 to come back to in detail, though my suspicion is that they would consider it a barrier to participation for all genuine first time users, who come to the forums hoping to solve a specific problem promptly.
I personally think more could be done with filters and other software approaches, and that is something O2 are examining as part of their plans for the forum.
Many thanks for the email and for taking the time to highlight your concerns to us.
Best wishes
Paul
Anyone wanting details to write or phone (the more the merrier) please send me a PM.
