Re: Amazon gift card with Sony Xperia XZ Premium

Anonymous · ‎08-06-2017

Hi all,

Just wondering if anyone bought the Sony xz Premium last week, I'm starting to doubt myself now but I'm almost 100% sure there was an offer going on for a voucher that would be sent with your phone for you to redeem, checking the received package I didn't find a voucher and it seems that it doesn't exist anymore, no trace to be found.

Contacted service the agent didn't really see anything and I couldn't find anything either but was told I had to register online for it and would receive an email with the code, just can't find the link.

Anyone got the xz Premium with a voucher or had to sign up online?

Kind regards,

John

MI5 · ‎08-06-2017

Can't find any mention of this anywhere either, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

viridis · ‎08-06-2017

The Amazon gift card offer was valid for older Xperia models,
Xperia XZ
Xperia XA
Xperia XA1

Anonymous · ‎12-06-2017

I got the voucher with my XA1 but I can't use it because the page it says go to doesn't exist.

The voucher says go to www.sonymobile.com/O2amazonoffer but when you do it says

This page appears to be missing

It might be that we had to rename it. Don’t worry though: Just click below to return to our homepage.

So I guess its a Sony problem not an O2 one but its very annoying!

I've looked on the Sony website and forums and apparently Sony don't know about the offer.

MI5 · ‎12-06-2017

Sounds like it. Have you tried contacting Sony about it?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎12-06-2017

I haven't tried myself but there are posts on the Sony support forums saying that Sony know nothing about the offer.

MI5 · ‎12-06-2017

Most strange.
I'd give them a call myself to confirm.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

viridis · ‎12-06-2017

Hi,
Can you call
01547 521 035 or email customer-service@sony-promotions.com

They'll sort you out

viridis · ‎12-06-2017

Knock yourselves out..
https://campaigns.sonymobile.com/o2amazonoffer/?utm_source=marketing-url&utm_medium=https://campaign...

Site claims won't be active until after the cancellation period of the phones are past, to prevent fraud at o2's expense.

Anonymous · ‎12-06-2017

Thanks for find that out