Re: Amazing customer service

Cc93 · ‎20-08-2021

I'm generally not one to post or leave feedback, but on this occassion, it felt fitting. The gentleman I spoke to was named Shannon. He was more than helpful throughout the call, where he helped me to make an informed choice based on the options which were available to myself, regarding my current contract. Where he was kind and courteous, and took the time to help me with my query. A huge thank you Shannon for your great customer service.

pgn · ‎20-08-2021

Praise is always welcome, @Cc93.

Tagging in the board managers, so your sentiment can be passed on to the correct department - @TheresaV and @LukasB.

Links to O2 Social Media Team here

Cleoriff · ‎21-08-2021

What a lovely post @Cc93. Great to hear of good service when we usually only get to hear all the complaints. Thanks for posting and welcome to the forum.

Veritas Numquam Perit

TheresaV · ‎23-08-2021

Thanks for leaving such great feedback @Cc93 I will send you a private message to get more details in order to pass this on internally 😊

Thanks for the tag @pgn 😉

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