Solved: 500mb

Anonymous · ‎20-06-2015

Is it possible to use 500mb of data on my phone in 24 hrs??

jonsie · ‎20-06-2015

Viewing the data usage of apps

Go to Settings, and then under Wireless & networks, tap More.
Tap Data usage.
On the Mobile tab, drag the vertical line markers to see how much data you've used during a particular time interval.
Scroll down the screen to see a list of apps and their data usage info.

Tap an app to see more details.

http://www.htc.com/us/support/htc-one-m8/howto/cat_71353.html

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

jonsie · ‎20-06-2015

You would normally have to be streaming to use that amount. Are you sure it's gone in 24 hours?

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎20-06-2015

Yes it's possible.
What were you doing with your phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎20-06-2015

What phone are you using @Anonymous? Most phones now give you details about how much data is being used and what is using it.

Also, if this is a new connection, it may be that you only got part of your data allowance...

Anonymous · ‎20-06-2015

If you have been streaming on sites such as Iplayer or YouTube over a mobile data connection then easily yes but if you have just started a new contract then you won't have your full allowance yet

jonsie · ‎20-06-2015

I'd hazard a guess at a pro rata amount as mentioned by @Anonymous

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎20-06-2015

Got my allowance on 18th,by 19th it was gone,not done anything different,same sites etc,never had this before....

Anonymous · ‎20-06-2015

HTC1

Anonymous · ‎20-06-2015

Just games and youtube..as always

Anonymous · ‎20-06-2015

Was this over 3G?

Do you normally do these over 3G ?