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4g

Satmanuk
Level 1: Joiner
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Since the data outage on Thursday, I've not had 4g at all and it's really annoying.

Not sure why and have reset my phone and made various changes but still no 4g.

Can anyone help or let me know if I'm not the only person having this issue..?

Thanking anyone and everyone in advance..
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pgn
Level 61: Brainiac
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Check in your Sim settings that you have 2g/3g/4g selected, not the lower 2g/3g only. Otherwise use O2 app link below to check signal for 4g coverage in your area and log a complaint accordingly.

 

https://status.o2.co.uk

 

 

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MI5
Level 94: Supreme
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@Satmanuk 

ome things you can check here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Satmanuk
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Thank you
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EmilieT
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Hi @Satmanuk, and welcome to the forum Wave Are you still having 4G issues now or did the advice above help you get it sorted?

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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Satmanuk
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Looks like it has all been resolved and i now have 4g back lol 

 

Thanks again to everyone's help

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EmilieT
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Good to hear, thanks for letting us know @Satmanuk smiley

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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