on 10-12-2018 08:31
10-12-2018 08:39 - edited 10-12-2018 08:41
10-12-2018 08:39 - edited 10-12-2018 08:41
Check in your Sim settings that you have 2g/3g/4g selected, not the lower 2g/3g only. Otherwise use O2 app link below to check signal for 4g coverage in your area and log a complaint accordingly.
on 10-12-2018 08:40
on 10-12-2018 08:40
ome things you can check here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088
on 10-12-2018 08:46
on 11-12-2018 11:02
Hi @Satmanuk, and welcome to the forum Are you still having 4G issues now or did the advice above help you get it sorted?
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
on 11-12-2018 11:20
on 11-12-2018 11:20
Looks like it has all been resolved and i now have 4g back lol
Thanks again to everyone's help
on 11-12-2018 14:04
on 11-12-2018 14:04
Good to hear, thanks for letting us know @Satmanuk
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?