4G roaming coming to o2 in Europe

[darrengf]

Well everyone.

ive done the browsing the Terms and look what has just been put in

8.3 The 4G package allows you to access our 4G services in the UK and, where available, in our Europe Zone (excluding the UK), provided that if you’re on a data-only (Mobile Broadband) tariff, data can only be used in the UK.

So it looks like 4G is coming to o2 but to EU destinations only.  There is also a mention that you can use all you Data on g, edge, 3G and 4G and they won't stop you using it how you want.  

It it does say that if you constantly abuse it they can impose restrictions, throttle or restrict you and or remove the service all together.

it says at the top for new customers from 15th June.  But surely they will allow everyone to use 4G?

[jonsie]

I would say it's early days but really!.... they have had a long time to sort out the new legislation and to fully inform their customers. As ever, we have to rely on the experience of fellow customers. 

[jrhop123]

Will they still be throttling 4G to a unusable limit like they do now?

[jonsie]

Unknown as yet 

[MI5]

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@jrhop123 wrote:
Will they still be throttling 4G to a unusable limit like they do now?

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They say not, but that's not what we are hearing at the moment.

[darrengf]

From seeing comments on twitter and people abroad. There is still lots of complaints after 15th June about poor speeds and only been on 3G. So no idea what's happening.

I'm of to Ireland in less than 25 days so will do some testing there on all networks and also taking a o2 PAYG too t see if there is a difference.

Something has to happen as o2 is poor.

I took a Tesco PAYG sim to EU last year when they offered free data. I connected at 3G speeds in Ireland, France and Spain. Not one issue. It's was super fast and I got the fastest speed the network offered in the area on 3G. So Tesco can do it and they are 50% owned. So why can't o2?

Answers on a postcard to .......

[jonsie]

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@darrengf wrote:

Answers on a postcard to .......

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Not sure about answers but questions to... Mark Evans! 

[darrengf]

So some on twitter has asked the twitter team regarding eu 4G roaming,  twitter team response was where have you heard this as we don't know.

the person advised from the o2 forum.

ive just updated twitter and advised in the Terms and conditions.

@Toby are we any further with this.

twitter is Abundence of complaints of poor roaming with o2, terms now say 4G is included, but still nothing any where else and data speeds in Europe and rest of world using o2 travel is shocking poor

thanks

[MI5]

Toby has retired mate
You need to tag in @Martin-O2 @Marjo or @MercedesS

[darrengf]

Thanks @MI5. When did this happen.  I must have slept or had a memory lapse😒

[jonsie]

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@darrengf wrote:

Thanks @MI5. When did this happen.  I must have slept or had a memory lapse😒

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A couple of months ago. Sinking ships maybe.