Re: 4G roaming coming to o2 in Europe

darrengf · ‎16-06-2017

Well everyone.

ive done the browsing the Terms and look what has just been put in

8.3 The 4G package allows you to access our 4G services in the UK and, where available, in our Europe Zone (excluding the UK), provided that if you’re on a data-only (Mobile Broadband) tariff, data can only be used in the UK.

So it looks like 4G is coming to o2 but to EU destinations only. There is also a mention that you can use all you Data on g, edge, 3G and 4G and they won't stop you using it how you want.

It it does say that if you constantly abuse it they can impose restrictions, throttle or restrict you and or remove the service all together.

it says at the top for new customers from 15th June. But surely they will allow everyone to use 4G?

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MI5 · ‎16-06-2017

That has to be the worst grammar ever and sounds like you need to add a bolt on for it?

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jonsie · ‎16-06-2017

Good find @darrengf's, let's hope it's soon.

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darrengf · ‎16-06-2017

@MI5 Grammar. Don't be daft, It reads fine perfectly. Lol

no bolt on mention I've checked it all, so no idea

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jonsie · ‎16-06-2017

Excluding the UK... what's that all about?

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darrengf · ‎16-06-2017

@jonsie Yes I read that. I had no idea what it's on about.

its just so confusing.

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jonsie · ‎16-06-2017

Makes you wonder who writes it and proof reads it... a bit like my posts!

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MI5 · ‎16-06-2017

for Europe Zone data used on O2's Edge / GPRS / 3G/HSPA networks, other mobile networks in our Europe Zone and, for selected packages or where specified, O2's 4G network and where available 4G networks in our Europe Zone, provided that if you’re on a data-only (Mobile Broadband) tariff, data can only be used in the UK.

Key (get out) words highlighted

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

darrengf · ‎16-06-2017

Where Available

Do tell us O2. We need to know to try it.

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madasaf1sh · ‎17-06-2017

We are trying to find out from an enterprise customer stand point, and so far when asked radio silence... im gonna chase our account team again on monday

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