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£30 charge from safari mobile that I haven't had nor do i use....

Anonymous
Not applicable

I was recently charged £30 from safari mobile which I didn't download nor did i agree too. When I asked O2 they said it was an app for an iphone, I have a samsung. Apparently I subscribed to this and will be charged £30 every month. I have tried looking this up on the internet but can;t find any information all i have is a number 08444457707 but can't get through can anyone give me any info on what to do please....

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Cleoriff
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@Anonymous Follow the advice given above ie Contact http://www.phonepayplus.org.uk/ for help.

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Message 11 of 12
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MI5
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Same advice as given to others on this thread....
http://community.o2.co.uk/t5/Discussions-Feedback/Safari-mobile-lottery/m-p/976159/highlight/true#M8...
and this one
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Safari-mobile-scammers-Soc-man/m-p/866720/highli...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 12
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