16-12-2012 00:06
16-12-2012 00:06
Is the £20 voucher only available when buying from the O2 shop direct? Because I bought one of the phones eligible for the offer on O2 pay and go, but didn't get one of the leaflets as mentioned here
http://shop.o2.co.uk/mobile_phone/pay_and_go/features/BlackBerry/Curve%209320
16-12-2012 11:28
16-12-2012 11:28
Where did you buy the phone from?
As far as I am aware, if you buy any of the phones linked with the offer for the £20 voucher either from an O2 shop or on the O2 shop online - www.o2.co.uk/shop, then you should have been given/sent a leaflet to claim your voucher.
If you have bought the phone from a third party such as Phones4U on O2 e.t.c then the offer won't apply, unless they are doing their own similar promotion, but in that event you would need to take the issue up with the third party company where you purchased the phone from.
18-12-2012 09:06
ive tried redeeming voucher to no avail twice live chat still no joy visited shop they went through cust services still no joy back to shop at weekend