04-03-2024 16:24 - edited 04-03-2024 16:26
04-03-2024 16:24 - edited 04-03-2024 16:26
Why is it so hard to speak to some one I was in a queue yesterday for 2 an half hours today same an still not answered I even managed to cook a meal on both days ridiculous if you ask me
on 04-03-2024 16:35
Many many customers complaining about this
04-03-2024 17:09 - edited 04-03-2024 17:09
04-03-2024 17:09 - edited 04-03-2024 17:09
It was always bad but seems to have got worse of late judging by posts here
on 04-03-2024 19:02
I’ve been on the phone since 8am and haven’t gotten through not one person all day this is ridiculous, I’m fed up and tired I just want to speak to someone in the payment management team
on 04-03-2024 19:08
on 04-03-2024 19:08
@Shx You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
on 04-03-2024 19:28
on 04-03-2024 19:28
That’s who I’ve been on hold too since 8am this morning. I’m still currently on hold to them now.
on 04-03-2024 19:31
on 04-03-2024 19:31
Time to hang up and call again (HUCA) as it's probably dropped your call a long time ago.
on 04-03-2024 20:09
on 04-03-2024 20:09
I suggest that you contact O2 via social media, which will potentially save you a lot of hanging on the 'phone. The social media team are well thought of, although you might need to remind them once or twice.
The contact details are in :-