I don't know where to post this but I'd just like to raise awareness for other pay monthly O2 customers that may encounter the same scam I just nearly fell in it.
I just received a text message from 02UK in which the message states - "Dear Mrs J*** P*****. We've made some changes to our website and your account requires immediate validation to remain active. Please follow this link: ----------------"
The text is from 02UK not O2UK in which the O is a zero.
I clicked the link thinking O2 with one of these special offers or what ever. Which it took me to a replicate of the O2 website in which asked for my login detail which I entered incorrect but still let me in. It then asked for my name in which this area was filled in already, address, postcode and DOB which was filled in automatic as well. I entered false details again which then asked me to enter bank details to verify myself. I thought it was fishy and went to O2 live chat asked them about my account and they said it may be some 3rd party message and to never entered my information into these links again.
I could have been robbed of my hard earned money and I don't want anyone else falling into this trap. It's quite a common mistake but I clicked on faster then one might think!.
Happy New Year! Don't fall for it!
Hi @Anonymous ,
I'm Toby, the O2 Community Coordinator. Thanks for highlighting this!
If you could, please send me a private message with the contents of the email you received and I shall the team know about it.
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