No customer loyality for long standing customers. I have seen a deal out there which clearly shows 02 has the deal open to the public. I went on 02 chat and wanted to upgrade and was informed I am not open to that deal or I had the wrong information. Can you see the deal unlimted min, unlimted texts and 3000mb data for £36 per month. No upfront fee. I am due a upgrade not far from now. I have given them 1 last chance to save me as a customer.
That's quite normal, you can often get a better deal away from the main supplier due to subsidies.
I feel the same as yourself with o2.I have been with O2/BT for 20 years. I am sim only with a monthly data plan.I went into their shop in Edinburgh to buy a new phone (cash) £569.I was told that would be £579, I said eh? they said the phone comes with a prepay sim.I said I didnt want it. After an argument I left.I didnt buy a phone. My contract ends in the summer. I am off!!! Zip! Gone!
Been an 02 customer for many years, applaing coverage over past year, no coverage for 4 days now, no apologies, just excuses, unacceptable level of customer care. Live in Buxted area nd community website posting many complaints
@Anonymous your local mast is down, no doubt they'll have it working again soon.
Live results for Buxted, East Sussex, England
Sorry a phone mast close to you isn't working
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