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02 going down

susybaby
Level 1: Joiner
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hi has everybody's 02 gone down cant phone in or out hope we getting compensation for this
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MI5
Level 94: Supreme
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@susybaby 

No, not everyone.

Check your local network here O2 Service Status

You'll need to discuss any compensation with O2, but it's not a given.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Marjo
Former Staff
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Hi @susybaby sorry to hear you had connection issues yesterday. 😞 Did anything improve since then or are you still experiencing this?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? slight_smile
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