Re: 02 going down

susybaby · ‎15-09-2020

hi has everybody's 02 gone down cant phone in or out hope we getting compensation for this

MI5 · ‎15-09-2020

No, not everyone.

Check your local network here O2 Service Status

You'll need to discuss any compensation with O2, but it's not a given.

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

Marjo · ‎16-09-2020

Hi @susybaby sorry to hear you had connection issues yesterday. 😞 Did anything improve since then or are you still experiencing this?