02 app no longer opens after recent update - Page 3

Anonymous · ‎27-11-2016

Has anyone else experienced a problem with the 02 app after the recent update ? It now just shows a blue screen & shuts off. The 02 website makes no mention of it & no ppsts that I am aware of to advise what is happening. This has been like it for over 2 weeks

Anonymous · ‎16-12-2016

Hi Toby is there any news ? Jack 10

MI5 · ‎16-12-2016

Just to let you know, Toby is on vacation until Monday.

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gmarkj · ‎19-12-2016

Might be worth another mention now: @Toby...

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Toby · ‎19-12-2016

Hi @Anonymous

I'll see if we have any new info on this, thanks for the reminder!

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Curr946 · ‎19-12-2016

What about the windows app? @Toby

Current Phone: Sony Xperia XZ Premium

Toby · ‎19-12-2016

Hi @Curr946,

Are you seeing the same symptoms as in this OP?

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Toby · ‎20-12-2016

Hi guys,

The issues seen you've posted about her are being looked into and sorry for the delay of any updates. When I hear of any new info, I'll update you. For now, please use My O2 via the website. However, do let us know here too if your issues go away with the app.

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Curr946 · ‎20-12-2016

I just get this message

Current Phone: Sony Xperia XZ Premium

Curr946 · ‎20-12-2016

The web doesn't let me view my bills either.

Current Phone: Sony Xperia XZ Premium

Curr946 · ‎20-12-2016

This is the error on site.

Current Phone: Sony Xperia XZ Premium