02 Mobile Broadband Dongle.

[Anonymous]

I keep trying to connect and it connects and disconnects seconds later.  Anyone have any idea why this keeps happening?

[Anonymous]

Hi and Welcome to the forum,

I would check any security suite and firewall first.

Has this just happened ?
Are you sing a windows PC or Mac ?
Do you have enough credit / data allowance left ?

Take out the sim and clean it.
You may need a replacement sim if you haven't used it in the last 6 months.

Update the drivers.

[Anonymous]

This link may help http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,T=USB_home,varset_ModemTab=softw...

Sorry to add If you can't get it going from my or other members suggestions then Cs may be able to help.

http://www.o2.co.uk/contactus

[Anonymous]

It happened last night and I have 900mb left.   Any suggestions as to why this has happened apart from cleaning the sim?

[Anonymous]

Hi

Without being able to physically check your computer settings / firewalls and so on and dongle.... No.

It could be any number of things.

Have you recently applied any updates to your computer.

With respect theirs more to my reply than cleaning the SIM card. Have you tried all the above ?

[Anonymous]

I havent checked them yet but I will do.  Computer is fairly new as well so I may return it to computer factory settings and see if that does anything.

[Anonymous]

Let us know how you get on.

[Anonymous]

Sorry if I had appeared disrespectful to your helpful comments,  I didnt mean it the way it came across.

[Anonymous]

Yeah no worries I will let you know.

[Anonymous]

Gonna do a factory re-set when I get home tonight and hopefully that will sort it out.  Hope to let you know later tonight band of brothers.