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02 Hacked?

Hacked-Off
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

O2 Security.

 

Every month I get fake messages from a hoax O2 number asking me to 'press here' to make a payment. They know my monthly amount and the date I pay.

 

This week I missed a monthly payment to O2 and my phone was suspended for a day. That very same day my father gets a 'friend in need' text saying my phone has been cut off, and to transfer cash

 

Your database in hacked somehow, and the bandits know my account movements inside out.

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Bambino
Level 86: Prestigious
  • 24378 Posts
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Registered:

@Hacked-Off Unfortunately there are a lot of scams which have plagued all of the network providers and they haven't come up with a way to stop them as yet. At present, all you can do is the following:

Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

I DO NOT WORK FOR O2



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