leaving O2

[KevfromFev]

 Hi,

I have been with O2 from the very begining but I am now thinking of changing providers. I have been unhappy with O2 for a while but have stayed loyal. I am a business customer using mobile, broadband and iandline and I am not fixed into a contract. what is the best way to arrange to leave the O2 service please

[adamtemp64 · Accepted solution]

Ring business customer service 8002

[Cleoriff]

Hi @KevfromFev

A guide to cancelling here

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

and getting your PAC here

https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

Best of luck

[KevfromFev]

thank you for your advice

[KevfromFev]

thank you for your advice / links

[Bambino]

@KevfromFev I suggest you make sure all your phones are unlocked, get Pay & Go sims from the other providers, and try them first to see what kind of coverage you get to help you decide which provider you want to go to. 

[jonsie]

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@Bambino wrote:

@KevfromFev I suggest you make sure all your phones are unlocked, get Pay & Go sims from the other providers, and try them first to see what kind of coverage you get to help you decide which provider you want to go to. 

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As above. Coverage should be the prime factor over price.