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Level 1: Joiner
Posts: 1
Registered: ‎06-01-2019
Accepted Solution

cancel the contract

when I can cancel a contract
Posts: 82,964
Topics: 510
Solutions: 10,059
Registered: ‎04-04-2012

Re: cancel the contract

@Kinga you can cancel at anytime but fees may apply https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

If on refresh, just pay off the device plan https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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Community Manager
Posts: 2,715
Registered: ‎18-04-2018

Re: cancel the contract

Good morning @Kinga, I hope you found the info above useful - If you have any other questions, or feedback on your experience, give us a shout Smiley Happy

 

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