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timbo56
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on ‎28-04-2020 09:46

on ‎28-04-2020 09:46

how do i contact o2 regarding items that i have not ordered and changes to my billing account costs. as the 8002 number just keeps cutting me of and no online chat either 

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MI5
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on ‎28-04-2020 09:48

on ‎28-04-2020 09:48

@timbo56 

Try these numbers Guide: Coronavirus Community Help and Support 

And help on scams here Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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timbo56
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on ‎28-04-2020 09:58

on ‎28-04-2020 09:58

thanks for the info. i have tried all of those, why is there no email address for me to ask a question so they can get back to me when they are avalible. 

 

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