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Erin4
Level 1: Joiner
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on ‎17-06-2024 13:29

on ‎17-06-2024 13:29

Hello I am being billed by o2 for my SIM card but when I log into o2 it comes up you don’t have any products or services in this my o2 account? 

I am wanting to switch over as EE has a better deal but how can I when my account is showing nothing but I was just billed? Please help. 

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Bambino
Level 85: Esteemed
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on ‎17-06-2024 13:39

on ‎17-06-2024 13:39

@Erin4 See this: Cancelling your contract - An updated guide - O2 Community

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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on ‎17-06-2024 13:41

on ‎17-06-2024 13:41

@Erin4 

Guide: How to get your PAC [June 2021 Update] 

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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