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Level 1: Joiner
Posts: 2
Registered: ‎08-12-2018

Wifi connectiin

Why can i not get wifi at home
Posts: 8,038
Topics: 105
Kudos: 1,620
Solutions: 517
Registered: ‎17-03-2015

Re: Wifi connectiin

@Fred2432 Is your router working 

iPhone XR 64GB
Posts: 83,955
Topics: 518
Solutions: 10,363
Registered: ‎04-04-2012

Re: Wifi connectiin

You need to connect to a WiFi hotspot.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 2
Registered: ‎08-12-2018

Re: Wifi connectiin

Yes its working ive been on 4g for 3 days now wasting data when i have home wifi
Posts: 83,955
Topics: 518
Solutions: 10,363
Registered: ‎04-04-2012

Re: Wifi connectiin

Then you need to login again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 12,797
Topics: 70
Registered: ‎14-01-2014

Re: Wifi connectiin

Reset the router.


the above Gold badge is not official and as such does not represent O2 community's officially sanctioned winners badges. They are blue, I made this gold myself, because I wanted to, after 4 years of writing the best reviews seen on these here forums, I decided to take that status, and adopt it into my own coloured badge.
To clarify. I changed the colour and added the years, O2 community admin, did not. Please don't be confused.
Posts: 62,929
Topics: 649
Registered: ‎14-01-2013

Re: Wifi connectiin

Reset ours twice over the last couple of days as it keeps dropping out. Bloody BT wink

*The Game Is On*


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Posts: 63,698
Topics: 530
Solutions: 3,309
Registered: ‎04-01-2009

Re: Wifi connectiin

just unplug it and plug it back in again or do a reset. Password is printed on the router.