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Wifi connectiin

Fred2432
Level 1: Joiner
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on ‎08-12-2018 10:33

on ‎08-12-2018 10:33

Why can i not get wifi at home
Message 1 of 8
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Anonymous
Not applicable

on ‎08-12-2018 10:51

on ‎08-12-2018 10:51

@Fred2432 Is your router working 

Message 2 of 8
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MI5
Level 94: Supreme
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on ‎08-12-2018 10:53

on ‎08-12-2018 10:53

You need to connect to a WiFi hotspot.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Fred2432
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on ‎08-12-2018 10:55

on ‎08-12-2018 10:55

Yes its working ive been on 4g for 3 days now wasting data when i have home wifi
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MI5
Level 94: Supreme
In response to Fred2432
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on ‎08-12-2018 10:58

on ‎08-12-2018 10:58

Then you need to login again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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viridis
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on ‎08-12-2018 11:08

on ‎08-12-2018 11:08

Reset the router.
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Cleoriff
Level 94: Supreme
In response to viridis
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on ‎08-12-2018 11:43

on ‎08-12-2018 11:43

Reset ours twice over the last couple of days as it keeps dropping out. Bloody BT wink

Veritas Numquam Perit

Girl in a jacket
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jonsie
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In response to Cleoriff
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on ‎08-12-2018 14:19

on ‎08-12-2018 14:19

just unplug it and plug it back in again or do a reset. Password is printed on the router.

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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