cancel
Showing results for 
Search instead for 
Did you mean: 

Wi-fi calling just can’t get it back on after upgrade

crizdee
Level 1: Joiner
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Hi,

Changed the tariff last week on my biz contract and since then Wi-fi calling just won’t turn on in phone settings. It directs me to the website then says contact o2 business account manager etc which I’ve done 3 times now and they say it’s activated and have tried removed it and re added it but it just never works!!

Turned phone off several times

Was working fine till tariff change last week.

Going crazy now

What could it be?


Chris
Message 1 of 13
2,162 Views
12 REPLIES 12

MI5
Level 94: Supreme
  • 144308 Posts
  • 634 Topics
  • 27660 Solutions
Registered:

@crizdee 

Just ask them to add idata bolt on (data for iPhone).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 11 of 13
677 Views

crizdee
Level 1: Joiner
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Hi,

Yes it was iData bolt on

3 support calls and they all missed it

Thanks MI5

Chris
Message 12 of 13
602 Views

MI5
Level 94: Supreme
  • 144308 Posts
  • 634 Topics
  • 27660 Solutions
Registered:
No worries mate
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 13 of 13
600 Views