Waiting for new phone to arrive and help line not very helpful

[Liisi]

A new phone was supposed to turn up within 5 working days and we are still waiting. Have called the business customer services. Renewals answer the call and tell me I need to speak to customer services. been on this loop for 45mins. Is there another way to let them know we have not received delivery of the phone, without being being on constant hold. I actually have real work to do!

[jonsie]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255