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VoWiFi set up

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Business1
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on ‎25-02-2020 19:06

on ‎25-02-2020 19:06

My sales-agency account mgr today said she would instruct O2 to enable VoWiFi on my phone immediately. Hasn’t happened yet. Any idea how long it takes?
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MI5
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on ‎25-02-2020 19:16

on ‎25-02-2020 19:16

@Business1 

Can take up to 24 hours and you'll need to reboot the phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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on ‎25-02-2020 19:16

on ‎25-02-2020 19:16

@Business1 

Can take up to 24 hours and you'll need to reboot the phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
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on ‎26-02-2020 16:17

on ‎26-02-2020 16:17

Hey @Business1 has VoWiFi been activated yet or are you still waiting? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Business1
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on ‎26-02-2020 19:23

on ‎26-02-2020 19:23

Working fine now. Many thanks.

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MI5
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on ‎26-02-2020 19:42

on ‎26-02-2020 19:42

Good to hear slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
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on ‎27-02-2020 12:45

on ‎27-02-2020 12:45

Great news! Thanks for letting us know @Business1. 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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