Solved: Unwanted visual voicemail messages

GregC · ‎16-12-2020

I get several messages a day saying your phone does not support visual voicemail. I have a google Pixel 3. Very annoying!

MI5 · ‎16-12-2020

@GregC

A recent update has probably turned to VVM option on in your phone settings.

Check your voicemail settings and turn off the visual voicemail option.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-12-2020

@GregC

A recent update has probably turned to VVM option on in your phone settings.

Check your voicemail settings and turn off the visual voicemail option.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

GregC · ‎16-12-2020

Thanks for very prompt advice. I think I have turned it off. Thanks again. Greg

MI5 · ‎16-12-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

b4u2 · ‎17-12-2020

Hi Greg
Hope you're sorted.

Rabbitbot · ‎07-02-2021

This seems to be the same problem I'm having but I can't find the voicemail settings. Can you help

MI5 · ‎07-02-2021

@Rabbitbot

See help here Guide: All you need to know about O2 Voicemail 901

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Whatever2020 · ‎15-02-2021

This guide does not say how to switch off Visual Voicemail. I have a Google Pixel 4 and there is no Voicemail option in Settings?

MI5 · ‎15-02-2021

@Whatever2020

It's under voicemail in the call app settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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