I am desperately trying to cancel a premium text message on 85222... I have tried several times to send STOP as per instructions... message always fails... I have also filled a form on their website to unsubscribe and cancel. Have no recollection of signing up for this
I am desperately trying to cancel a premium text message on 85222... I have tried several times to send STOP as per instructions... message always fails... I have also filled a form on their website to unsubscribe and cancel. Have no recollection of signing up for this
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Currently using: Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
@SV2 wrote: I am desperately trying to cancel a premium text message on 85222... I have tried several times to send STOP as per instructions... message always fails... I have also filled a form on their website to unsubscribe and cancel. Have no recollection of signing up for this
@SV2 several "services" share shortcode 85222. You don't say which one you allegedly "subscribed" to. Make sure you don't have a Premium Rate bar on your phone. This will prevent you sending the STOP text. The instructions should provide a number you can call (during wrking hours) for customer service. Call the number and ask them to unsubscribe you. Ask them to provide proof that you entered into a contract with them. Don't accept vague statements that you must have clicked on something. You need specific proof. Failing that, insist on a FULL refund. More information here https://payforitsucks.co.uk/o2-payforit-faq/ .
