Unblock

[ray3]

How can I get in contact to unblock my phone
As I can’t call out and live chat isn’t available?

[Cleoriff]

Hi @ray3 

https://www.o2.co.uk/help/phones-sims-and-devices/unblock-your-phone 

[ray3]

My phone was lost it was reported I’ve received the sim but my phone is still blocked
I can’t receive texts/ calls or call out

[Cleoriff]

@ray3 

O2 will have placed bars on your account. You need to call them to get them lifted

All numbers in this guide. Guide: Coronavirus Community Help and Support 

[ray3]

Again I can’t make or receive calls

[gmarkj]

If you read the guide above there are numbers you can call for free using Skype @ray3.

[O2John]

@ray3 Did you manage to get this resolved? If not; is this a number provided for you by your employer, or a number you own directly (either on your own business account, or a personal account)?