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Unable to access my online account

Chris_B27
Level 1: Joiner
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Registered:

on ‎24-07-2024 14:26 - last edited on ‎24-07-2024 16:56 by Moderator

on ‎24-07-2024 14:26 - last edited on ‎24-07-2024 16:56 by Moderator

I am unable still to access 02 online.

I have been trying to do this for over a year.

 

I transferred this number *********** from a personal account to a business account.


I have never been able to access my account.

I suspect because you have not completely deleted my old personal account linked to this number.

 

I am now abroad and run out of data and want to top up.

 

can you help me access my account?

Chris

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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MI5
Level 94: Supreme
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Registered:

on ‎24-07-2024 17:00

on ‎24-07-2024 17:00

@Chris_B27 

You'll need to ask O2.

Business Customer Service Number Charges

From your O2 mobile8002Free
From a landline0800 977 7337Free
From abroad+44 7860 980 202Free†

Opening times

Monday - Friday8am - 8pm
Saturday9am - 5pm
Sunday9am - 5pm
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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