Trying to pay bill but been barred so can’t call

Lee1234 · ‎10-09-2024

I’m trying to pay my bill but been barred so can’t call also 02 app not working

MI5 · ‎10-09-2024

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Use Skype to call Guide: A Guide to Skype

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Lee1234 · ‎10-09-2024

Doesn’t work if a bar is placed on your phone !!

MI5 · ‎10-09-2024

@MI5 wrote:
Use Skype to call Guide: A Guide to Skype

@Lee1234

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Oxonian · ‎10-09-2024

Consider setting up a direct debit @Lee1234 so as to avoid similar issues in the future :-

Guide: How to Pay Your Bill (Airtime & Device Plans)

O2

Trying to pay bill but been barred so can’t call

02 app

Regarding my phone

change address

Refund and close account .

Change name on account