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Transfering my account to another provider

graydon
Level 1: Joiner
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on ‎16-09-2024 07:47

on ‎16-09-2024 07:47

I have been unable to gain access to my account details for three years. I have repeatedly called and sent messages without resolving this issue. I called on 13/09/24 to change my account details and was cut off by O2 and none of my requests were implemented. Now after being a client for twenty three years I would now like a PUC code to go to another provider!

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MI5
Level 94: Supreme
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on ‎16-09-2024 07:59

on ‎16-09-2024 07:59

@graydon 

See guides.

Guide: How to get your PAC [June 2021 Update] 

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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