Transfer Account Personal to Business

[Gregory83]

Hi, 

How long does it take after I received an email from Business O2 team to let me know my number has been completed ?

I spoke to different advisors and first one said 24 hours the other one said 48 hours. 

I am really dissapointed and desperate to get back to be connected to service. 

Is there anyone who I can speak to from migration department or technical department ?

I spent 1 hours 35 minutes on the phone to be fobbed off. 

Help !

[pgn]

@Gregory83 - you should have been talking to the O2 Business team if you already have the e-mail from them:

Business Customer Service Number Charges

From your O2 mobile	8002	Free
From a landline	0800 977 7337	Free
From abroad	+44 7860 980 202	Free†

Opening times

Monday - Friday	8am - 8pm
Saturday	9am - 5pm
Sunday	9am - 5pm

Online Business Customer Service Number Charges

From your O2 mobile	8002	Free
From a landline	0800 977 7027	Free
From abroad	+44 808 100 4439	Free†

Opening times

Monday - Friday	8am - 8pm
Saturday	9am - 5pm
Sunday	9am - 5pm

[Gregory83]

Hi, 

I already have and I am giving different information each time. 

Now I have been told I need to wait till Monday till I receive new SIM card !

This is bit ridiculous ! 

[Enlli]

Not much happens on O2 over the weekend on the way of moving things.

Not sure why the new SIM.