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Transfer Account Personal to Business

Gregory83
Level 1: Joiner
  • 4 Posts
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Registered:

Hi, 

 

How long does it take after I received an email from Business O2 team to let me know my number has been completed ?

 

I spoke to different advisors and first one said 24 hours the other one said 48 hours. 

 

I am really dissapointed and desperate to get back to be connected to service. 

 

Is there anyone who I can speak to from migration department or technical department ?

 

I spent 1 hours 35 minutes on the phone to be fobbed off. 

 

Help !

 

 

Message 1 of 4
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pgn
Level 76: Forum Legend
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Registered:

@Gregory83 - you should have been talking to the O2 Business team if you already have the e-mail from them:

Business Customer Service Number Charges

From your O2 mobile8002Free
From a landline0800 977 7337Free
From abroad+44 7860 980 202Free†

Opening times

Monday - Friday8am - 8pm
Saturday9am - 5pm
Sunday9am - 5pm

Online Business Customer Service Number Charges

From your O2 mobile8002Free
From a landline0800 977 7027Free
From abroad+44 808 100 4439Free†

Opening times

Monday - Friday8am - 8pm
Saturday9am - 5pm
Sunday9am - 5pm
Message 2 of 4
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Gregory83
Level 1: Joiner
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Registered:

Hi, 

 

I already have and I am giving different information each time. 

 

Now I have been told I need to wait till Monday till I receive new SIM card !

 

This is bit ridiculous ! 

Message 3 of 4
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Enlli
Level 66: Unequalled
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Registered:

Not much happens on O2 over the weekend on the way of moving things.

Not sure why the new SIM.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 4 of 4
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