Solved: Text from O2

PaulSaunders · ‎14-11-2022

I’ve received the following text- Your minimum contract term ends on 20**Personal info**.

Please contact us for more information.

- no mention of ‘who’ or ‘why’

any clues???

MI5 · ‎14-11-2022

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎14-11-2022

@PaulSaunders

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Breanna · ‎15-11-2022

Hi @PaulSaunders were you able to get in touch with O2 about this?

PaulSaunders · ‎15-11-2022

Thanks!

I think I’ll let them make the running. Not terribly impressed with the instruction to get in touch followed by zero information on how or who.

pretty sure that it will be to tempt me to spend more money!

PaulSaunders · ‎15-11-2022

Hi, thanks for following up. I’m going to wait and see if they contact me again. Perhaps with a bit more information of who they’d like me to talk to!

O2

Text from O2

Direct Debit

VAT

contract end

Replacement SIM card

Phones have been cut off