Welcome to this O2 customer to customer community @Pritvarsani. Unfortunately, it's nature means that we cannot access your account or offer other direct help to solve your issues.
You have not told us what your problem is, but as a general rule, a good start can be to message O2 on social media :-
Facebook : https://o2uk.co/O2CFB
X (previously known as Twitter) : https://o2uk.co/O2CTW
Instagram : https://o2uk.co/O2CIG
The social media team are based in the UK and have a good reputation for solving problems.
A complete schedule of how to contact O2 is in :-
Guide: How to find help & contact O2
If you want more help, please post again and describe you issue so that we can make some suggestions. 👍
