You’d be wise to seek legal advice and if you search the forum for another of these companies called Aerial, you’ll see lots of complaints.
@cabot Unfortunately, it's a mistake many have made. It's a shame you didn't ask here before agreeing to anything. We always suggest to hang up on cold callers no matter who they say they are or where they're from. Seek advice, if you can, but as you're now past any cooling off period, you now may have to see out the contract for the duration. Just make sure know the end date of the contract so you can give whatever cancellation notice they require.
Hey @cabot I'll see what I can find out about Telserve and what your options are in relation to the contract.
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I'm not sure this company has anything to do with O2, they certainly aren't listed as a trusted partner. Maybe they are unoffiial partners just luring people into needless business contracts. If they aren't then the question of access to O2's customer base needs answering.
This tells you all you need to know about them Based in Telford
