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Still waiting on tariff upgade after 10 days

Gary74
Level 1: Joiner
  • 2 Posts
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I applied on the my o2 business page to change my tariff . This was on 15/06  it said we will be in touch within 24 hours to arrange.  Its now 23/06 ive heard nothing  and its disappeared from my account management page as if i never did anything.  Can anyone tell me who i contact? Or should i just shop around other networks as my term has expired anyway.  Any advice greatly appreciated. 

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madasaf1sh
Level 77: Grand Master
  • 11640 Posts
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Registered:

@Gary74 

 

You need to call 8002 from your o2 phone. 

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 11640 Posts
  • 64 Topics
  • 3164 Solutions
Registered:

@Gary74 

 

You need to call 8002 from your o2 phone. 

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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