cancel
Showing results for 
Search instead for 
Did you mean: 

Sim swap gone bad

Irvine
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

After starting a new upgrade contract and receiving new SIM cards I performed a sim swap on both the phones attached to the account. They both seemed to go smoothly until no one could get in contact with me either by calling or text message. When they try to contact me a message says the number is not recognised. I’ve had the same number for years. I am able to call people and they get my number come up. They just can’t call me back

Message 1 of 2
142 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 147786 Posts
  • 639 Topics
  • 28355 Solutions
Registered:

@Irvine 

You'll need to call O2 on 8002

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
129 Views