This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

SIM Number for SIM SWOP

Go to solution
_AE_
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎26-12-2020 18:25

on ‎26-12-2020 18:25

Hi all.

 

I'm trying to move a number to a new SIM. The number on the back doesn't start with 894411 and the online tool is saying that it is invalid. Am I missing something here? BTW, I'm trying to move from a standard SIM to a nano SIM

 

Thanks, Alex

Message 1 of 7
2,621 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
In response to jonsie
  • 154798 Posts
  • 658 Topics
  • 29444 Solutions
Registered:

on ‎26-12-2020 19:16

on ‎26-12-2020 19:16

@_AE_ 

894411

Then

12345
1234
1234

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 5 of 7
2,598 Views
6 REPLIES 6

Go to solution
MI5
Level 94: Supreme
  • 154798 Posts
  • 658 Topics
  • 29444 Solutions
Registered:

on ‎26-12-2020 18:35

on ‎26-12-2020 18:35

@_AE_ 

If your sim number is 13 digits, just type in 894411 first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
2,619 Views

Go to solution
_AE_
Level 1: Joiner
In response to MI5
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎26-12-2020 19:02

on ‎26-12-2020 19:02

Thanks for quick reply
SIM card has 18 digits in below format:

12345
1234
1234
1ABC1

Would the first 13 be the ones I'm looking for?
Thanks, Alex
Message 3 of 7
2,603 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to _AE_
  • 98680 Posts
  • 617 Topics
  • 7252 Solutions
Registered:

on ‎26-12-2020 19:14

on ‎26-12-2020 19:14

thumbsup

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie




Message 4 of 7
2,599 Views

Go to solution
MI5
Level 94: Supreme
In response to jonsie
  • 154798 Posts
  • 658 Topics
  • 29444 Solutions
Registered:

on ‎26-12-2020 19:16

on ‎26-12-2020 19:16

@_AE_ 

894411

Then

12345
1234
1234

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 7
2,599 Views

Go to solution
_AE_
Level 1: Joiner
In response to MI5
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎26-12-2020 20:21

on ‎26-12-2020 20:21

Thanks so much grin
Message 6 of 7
2,576 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to _AE_
  • 154798 Posts
  • 658 Topics
  • 29444 Solutions
Registered:

on ‎26-12-2020 20:33

on ‎26-12-2020 20:33

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 7
2,569 Views
0 Kudos
Top Kudoed Authors
View All
Top