Overcharged on current bill

[GFerrao]

Phone number [personal details removed]

My current bill has got a charge of 7.50 which relates to Rest of World 24 hours

I have never requested nor used this service. Please let me know what calls I have made

I am out of the country. Please reply asap before the next payment made end of this month 

[gmarkj · Accepted solution]

Hi @GFerrao 

This is not customer services. This is a publicly available website, so please edit your phone number out of your post.

If you have charges you do not recognise you need to contact customer services, either by calling 202 from your o2 mobile or 0800 032 1402 which you can call using Skype ( Guide: A Guide to Skype ).

Alternatively, contact them on social media:

Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)

[Bambino]

@GFerrao To add to the advice from @gmarkj, also see this: Have you fallen for or been conned into a premium ... - O2 Community