Solved: Re: Outgoing calls not allowed due to unpaid bill,...

billywhizz · ‎09-10-2024

Outgoing calls, SMSs, internet not functioning due to monthly direct debit failing. Calls to 8222 not possible. No landline. How do I contact O2 to pay it ? Sent money yesterday using Visa Debit card, but no sign of it ?

MI5 · ‎09-10-2024

@billywhizz

Use Skype to call payment management.

Guide: A Guide to Skype

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎09-10-2024

@billywhizz

Use Skype to call payment management.

Guide: A Guide to Skype

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Outgoing calls not allowed due to unpaid bill, how to contact O2 to pay it ?

02 app

Regarding my phone

change address

Refund and close account .

Change name on account