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Number for Business Customer Service

Sharon113355
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Hi, I'm trying to update my direct debit details and can't access it online. The customer service number 8222 isn't working, and the Help section is sending me in a loop. Does anyone have any ideas please?

Thanks

Sharon

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Cleoriff
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@Sharon113355 

The number for business is 8002.

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Cleoriff
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@Kei-M_O2 

Can you check this please? Always understood the business number was 8002 but on checking, it's showing as 8222? Is that an error?

 

Business O2.jpg

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Kei-M_O2
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Yeah it was changed at some point last year,

 

Thanks,

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Cleoriff
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@Kei-M_O2 

Thanks for that info. So the Business number is now 8222, even though @Sharon113355 said it's not working? Bit weird really. 🤔

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MI5
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and 8002 still showing on the general contact us page, so assume that still works also?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Kei-M_O2
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Yes, 8002 still works as well.

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Cleoriff
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@MI5 wrote:

and 8002 still showing on the general contact us page, so assume that still works also?


True @MI5 . If it changed last year, I wasn't aware and still gave 8002 as the Business number.

Business O2 1.jpg

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Cleoriff
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I see the number to call from abroad is different as well.

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