Number for Business Customer Service

[Sharon113355]

Hi, I'm trying to update my direct debit details and can't access it online. The customer service number 8222 isn't working, and the Help section is sending me in a loop. Does anyone have any ideas please?

Thanks

Sharon

[Cleoriff]

@Sharon113355 

The number for business is 8002.

[Cleoriff]

@Kei-M_O2 

Can you check this please? Always understood the business number was 8002 but on checking, it's showing as 8222? Is that an error?

[Kei-M_O2]

Yeah it was changed at some point last year,

Thanks,

[Cleoriff]

@Kei-M_O2 

Thanks for that info. So the Business number is now 8222, even though @Sharon113355 said it's not working? Bit weird really. 🤔

[MI5]

and 8002 still showing on the general contact us page, so assume that still works also?

[Kei-M_O2]

Yes, 8002 still works as well.

[Cleoriff]

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@MI5 wrote:

and 8002 still showing on the general contact us page, so assume that still works also?

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True @MI5 . If it changed last year, I wasn't aware and still gave 8002 as the Business number.

[Cleoriff]

I see the number to call from abroad is different as well.