Not able to get hold of any one at o2 telefast system

[Bruce09]

I just moved over from arial direct to 02 telefast system . I have major problem with them as they do not answer any calls infact, neither does o2 . Since when do you get charge for line rental with mobile phones . I was not informed of this by these people when they sold me the contract last month . How can I take them to some regulating body .

[jonsie]

The reason you have been charged line rental is because they have transferred you to another business account

It is Telefast you need to contact not O2

• Telefast Services –Fairgate House, 205 Kings Road, Birmingham, West Midlands, England, B11 2AA

• Customer Care0333 358 2525
• Mail Ussupport@telefast.co.uk

[Bambino]

@Bruce09 Aerial Direct are one of O2's so called 'trusted partners', but if you do a search here you'll see a litany of complaints about them. They have a terrible reputation.

I've never heard of this O2 telefast system you mention, and nothing comes up in a Google search. 

The business customer service numbers are 8002 from your mobile or 0800 977 7337 from any phone.

To be honest, it sounds like you've been scammed.

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

[Enlli]

@Bambino Seem to be landline suppliers for SME

https://telefast.co.uk/

[Bambino]

OP had typed 'O2 telefast' which came back zero in a search, hence my reply @Enlli.