My data and calls aren’t working

[Peter85]

I can’t call to find out the issue as I can’t make calls but I have no 4/5G and I can’t make calls. I have received calls but can’t make any. Is there an issue and can someone point me to an online chat function where an actual human can respond. All I get from the bot is that I need to call which clearly is the issue 

[madasaf1sh]

@TarantuLuke 

That is about as generic as it gets,and could be an error, its that vague... and I cant see any mention on either ISP review, El Reg and nothing on X either or even the enterprise notifications of service issues that enterprise customers get..

So pass, the only thing to do is contact o2 and ask them tomorrow...

[Oxonian]

Looking at :- 

O2 | Service Status

https://status.o2.co.uk/

That's on a laptop and appears even before you have got as far as entering a location or postcode. 

[pgn]

Not sure if the warning is a fault or a web artefact, @Oxonian - 

A NI postcode at random shows work planned this week, otherwise all good. 🤷

[bhaskarsamani]

this is normal for o2 

[TarantuLuke]

Maybe it is, I've been with o2 for only 9 years, I don't remember having issues like these for longer than 12-24hrs.

My home address is still red (since friday), and work address is still green

 

 

[bhaskarsamani]

in my area it has got worse since the virgin media o2 merger 

[Oxonian]

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@pgn wrote:

Not sure if the warning is a fault or a web artefact, @Oxonian - 

A NI postcode at random shows work planned this week, otherwise all good. 🤷

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I am not sure @pgn whether the message in question was a fault in itself, but it has disappeared today. 👍